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Compliance & Terms

Bakery Policies & Food Safety

Clear, transparent terms regarding our statutory food safety registrations, kitchen cross-contact practices, order cancellation rules, and delivery service limits.

Statutory Registration

FSSAI Food Safety Licence

Active & Compliant
FSSAI Licence No.
10023456000123
Legal Entity
Crumbloom Foods LLP
GSTIN
06AABCC1234D1Z5
Premises
Shop 12, Sector 56 Market, Gurugram

Our bakehouse operates under standard hygiene protocols: daily temperature logging for walk-in cold storage, filtered reverse-osmosis dough hydration, food-grade 304 stainless steel contact surfaces, and periodic municipal health inspections.

Kitchen Protocols

Allergen Statement & Eggless Segregation

EGGLESSThe 100% Separate Eggless Workflow

We take dietary preferences and religious observances seriously. All eggless sponges, pastry doughs, and fillings are mixed in dedicated equipment, baked on designated deck stone surfaces, and cooled on quarantined racks.

Allergen Notice:

Our bakery handles wheat flour (gluten), dairy butter and milk, and various tree nuts (almonds, pecans, walnuts, pistachios). While eggless products are isolated from egg proteins, airborne flour dust is present throughout our open hearth bakehouse. We cannot guarantee a completely gluten-free or nut-free environment.

Commercial Terms

Cake Advance, Cancellations & Refunds

> 48 Hours Notice

100% Full Refund

Advance payments refunded in full back to original payment method.

24 – 48 Hours Notice

50% Advance Refund

Pre-ferments, specialty fruits, and structural elements are already in preparation.

< 24 Hours Notice

Non-Refundable

Cakes are baked, decorated, and packaged. Orders cannot be cancelled.

Due to food safety regulations, fresh perishable bread and pastries cannot be returned or exchanged once transferred from the counter or courier handover.

Logistics

Delivery Radius & Safe Transport

Local Dispatch (0–12 km): Direct 4-wheeler and 2-wheeler courier delivery across Gurugram (DLF Phase 1–5, Golf Course Road, Golf Course Extension, Sohna Road).

Delhi NCR Extended (12–35 km): Available for catering boxes, dry sourdough crackers, and gift hampers. Fresh laminated pastries are best collected in-store.

Multi-Tier Cakes: All cakes above 2.5 kg are transported flat on nonslip mats in air-conditioned 4-wheelers. Self-pickup at Sector 56 is recommended with our team assisting vehicle loading.